About AI Agents & RAG

An AI agent that hallucinates an answer is worse than no agent at all, which is why retrieval-augmented generation (RAG) matters: it grounds a model's answers in your actual documents, systems, and data instead of letting it guess. We build agents and RAG systems for specific, well-scoped tasks — internal knowledge search, customer support triage, structured data lookup — rather than open-ended “do anything” agents that are hard to trust in production. Every system we build includes a clear answer to the question of where the agent's information actually comes from.

Who This Is For

What's Included

Part of Dropp Cortex — Visit droppcortex.ai

Our Process

1

Scope

Define exactly what the agent should — and shouldn't — be trusted to do.

2

Ground

Index your documents, systems, and data so answers are retrieved, not invented.

3

Build

Implement the agent or RAG pipeline against that grounded knowledge base.

4

Evaluate

Test accuracy against real questions before it reaches a real user.

5

Monitor

Track accuracy and failure cases in production, and keep the knowledge base current.

Frequently Asked Questions

How do you stop the agent from hallucinating?

By grounding every answer in retrieval from your actual documents and data, and being explicit about what happens when nothing relevant is found — it says so, instead of guessing.

Can this work with our existing internal wiki or docs?

Yes — indexing your existing knowledge base is usually the starting point, not a separate project.

Do you build agents that take actions, not just answer questions?

Yes, for well-scoped tasks — but we design the boundaries of what an agent can do deliberately, rather than giving it open-ended access.

How long does a first version take?

A focused, single-purpose agent or RAG system is typically a matter of weeks, not months — scope is what keeps it fast.

SHARE YOUR NEED — WE'LL REACH OUT ASAP.

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